Privacy Policy

Privacy & Data Protection Policy

Blue Sky Fostering is part of BSN Social Care Ltd which also includes Nexus Fostering, Calon Cymru Fostering and Olive Branch Fostering. This privacy policy explains how we use any personal information we collect about you when you use the website and make an enquiry in accordance with The General Data Protection Regulations 2018.

Note: ‘Us’ refers to Blue Sky Fostering ‘You’, ‘User(s)’, ‘Visitor’ refers to any person who uses this website. This website is owned and controlled by Blue Sky Fostering.

What information do we collect about you?

We collect information about you when you submit an enquiry form, send us a message via the website or sign up to an event. This information includes contact details such as your name, email address, telephone number and postal address. By continuing with the enquiry process Blue Sky Fostering will be required to collect data categorised as sensitive personal data to help us understand your current situation as a potential foster carer, this may include but is not limited to your gender, marital status, sexuality, age, health and related experience. The enquiry process includes submitting an enquiry form via the website, email enquiries, telephone enquiries, attending an event and the initial home visit.

Website visit information is collected using cookies. This information lets us keep track of “how many” times users are doing specific things – like visiting our site each month or what they are searching for – without being able to personally identify the user (unless they specifically tell us). More information on Cookies and how to restrict these is available below.

How will we use this information?

We collect information about you to process your enquiry and contact you about becoming a foster carer with Blue Sky Fostering. You will be contacted by a member of the recruitment team by telephone and email to talk through your enquiry and to arrange an initial home visit should you wish to progress your enquiry.

We use the non-identifiable information gained from website cookies to analyse trends and statistics on the way users use the website. We use all this information to improve our content, plan site enhancements, and measure overall site effectiveness.

We will use information to record your attendance at a Blue Sky Fostering event which forms a part of the enquiry process.

We will use contact details provided on the message form to reply to a message you send us via the website. If you go on to make an enquiry into becoming a foster carer the information you have provided will go on to be included as part of the enquiry process.

Guidance as to how the information is stored

Your identifiable information will be stored securely by Blue Sky Fostering on both electronic and cloud based databases. Our cloud based databases are provided by Social Care Network Solutions Limited and are controlled and accessed by Blue Sky Fostering. Our IT services providers Objective Computing Limited have limited access to some electronic databases. All of our outsourced service providers comply with GDPR to ensure data is stored confidentiality and securely.

Your information given to Blue Sky Fostering at the enquiry stage will be stored for a maximum of 1year and 1month from the date of enquiry. This is to allow Blue Sky Fostering to report to the Government Department OFSTED on yearly enquiry figures. No personal data is transferred to OFSTED as part of this report.

If you receive an Initial Home Visit (IHV) your personal data will be stored for a period of 10 years. If you decide to enquire to foster with Blue Sky Fostering again; the information obtained in the IHV will inform part of the enquiry process.

Our databases are confidential and your data will never be sold to any third parties.

Marketing

By making an enquiry you are agreeing to receive information on becoming a Foster Carer with Blue Sky Fostering. You will be contacted by our recruitment team by telephone and/ or email.

You may opt out of receiving this information at a later date by contacting us using the form on this page or by following the unsubscribe link on a newsletter.

Access to your information and your right to be forgotten

You have a right to request a copy of the information we hold about you. If you would like a copy of some or all of your personal information, please contact us using the form on this page. You may ask us to correct or remove any information you think is inaccurate.

If you would like to have your personally-identifiable information removed from Blue Sky Fostering’s databases please contact us using the form on this page. We are required to hold residual information regarding enquiries, but this will not contain personally-identifiable information.

Other Websites

Our website may include links to other third-party websites. This privacy policy only applies to blueskyfostering.co.uk. You should read the privacy policies on other websites should you click on any links.

Changes to our Privacy Policy

We keep our privacy policy under regular review and will place any updates on this web page. This privacy policy was last updated on 25 May 2018

How to contact us You can contact us should you have any questions about our privacy policy or the information we hold about you, please contact us using the form on this page or telephone: 01794 590003

Specific Privacy Notices

What is a Privacy Notice?

A privacy notice explains what we do with your personal information. It explains:

  • What sort of information we hold
  • How we store it
  • How we use it
  • Who we share it with
  • Your rights

This privacy notice is being given to you because you are in placement with a Blue Sky Fostering foster carer. As we hold information about you, the law requires us to give you this privacy notice. The General Data Protection Regulations (GDPR) allows us to hold your personal information on our files. This privacy notice is also available on our website www.blueskyfostering.co.uk

We are required to have a Data Protection Officer (DPO) who is responsible for making sure we collect, store and share personal data in the correct way.

Our DPO is Alex Lyne and she can be contacted using the contact form on this page. 

Why do we collect your personal data?

When you live with a Blue Sky foster carer, they are asked to keep records about how you are getting on, what is going well and what is not going so well.  Your foster carer is helped to do that by one of our social workers or individual workers. This person may also write down things when they visit you and your foster carer. The law says we must keep information about you and share this information with your social worker, so we can care for you and make sure you have everything you need.

What personal information do we collect?

We hold personal information on you which your local authority Social Worker has given us, both before you came live with our foster carer and during your time with them. This can include basic personal information such as your name, date of birth, address and telephone number. Your social worker will also give us information on the reasons you are coming to live with your foster carers, so our foster carer and social workers can help understand and support you as much as possible. The information given to us by your social worker is kept to a minimum of what we need to know and is to make sure your foster placement can provide you with what you need. This may include information about your health so we can care for all your needs.

We will also collect information from the foster carer you are living with, or from our social worker / individual worker who visits, of how your placement with your foster carer is going, and let your social worker know.

How do we collect your personal data?

Information is collected through the reports we ask foster carers to write and during our visits to you and your foster carer. Information is also given to us by Social Care and meetings which we might attend.

How do we use your personal data?

All information is confidential and held safely on our secure database. We give regular updates to your social worker and this means sharing some of this information over the telephone, email or written reports. Whenever we share information, we make sure it is safe, secure and only shared with those who need to know. Your privacy and confidentiality is important to us.

Who do we share/disclose your information with?

  • Blue Sky Fostering employees (for example, your individual worker or foster carers social worker)
  • BSN Social Care employees (where we have shared services provided by Group)
  • OFSTED (when they inspect us, they may choose to check we are caring for you adequately)
  • Our secure database provider (only to help us with technical computer issues)
  • Your social worker and local authority
  • The Courts, if you or family are in care proceedings
  • Third party agencies, for example, health care or education (only certain things which they might need to know, i.e. if you are unwell, need support in a particular area, or we were concerned about your welfare)

How do we make sure your information is kept safe?

All our employees are trained in how to keep data safe and confidential. Only people who are permitted to access your information are able to. If they are able to access your information, we keep what they can access to a minimum.

Information is stored in a very secure database. If someone asks to see your information and they are not entitled to, we will refuse to share it with them.

How long do we keep your personal data?

Your information will be kept for different amounts of time depending on whether you were referred by your social worker for a foster placement but did not live with Blue Sky foster carers (12 months) or if you were referred by your social worker and then stayed with Blue Sky foster carers (75 years).

How can you see what personal information is held on your record?

You can ask to see what personal information we hold about you. This is sometimes called a Subject Access Request. We will provide this information to you within one month (unless things are very complicated), and there is no cost for this. If you want to see the information we hold about you, please contact the DPO Alex Lyne at:

Broadwater House

Broadwater Road

Romsey

Hampshire

SO51 8GT

01794 590003

You do not have to give any reasons for why you want to see this information.

Your data protection rights

Under data protection law, you have rights to your information.  These vary according to the basis on which personal data is processed. Your rights to your data are:

  • Your right of access - You have the right to ask us for copies of your personal information.
  • Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
  • Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.

 

You do not need to pay any money for accessing your information or asking us to restrict or rectify your information. If you make a request, we have one month to respond to you.

Comments or concerns

If you have any comments or concerns about how we use your information, we would very much like to hear from you. Please contact the Data Protection Officer Alex Lyne whose details are provided earlier in this privacy notice.

Declaration

I have been provided with a copy of this privacy notice and understand how my personal information will be collected, kept and shared.

Introduction

We take our legal duty to safeguard your personal data and privacy very seriously. This privacy notice sets out what sort of information we hold on foster carers and people applying to become foster carers, why we need it, how we hold it, how we use it, with whom we share it and what rights you have in relation to this information. This privacy notice is also available on our website www.blueskyfostering.co.uk

Under data protection legislation, Blue Sky Fostering is defined as a data controller. Our Registered Manager is Katie Sell, her contact information is below.  We are also required to have a named Data Protection Officer (DPO), who is Alex Lyne. The DPO is responsible for making sure that our fostering service complies with its legal duties in how we collect, keep, and share your personal data.

  • The Blue Sky Fostering DPO Alex Lyne
  • The Registered Manager Katie Sell

Please use the contact form on this page to get in touch.

Why do we collect your personal data?

When you first submit an enquiry to us about becoming a foster carer with Blue Sky Fostering we begin to collect your personal data under the legal basis of taking steps to enter in to a contract.  We do this because we cannot progress your enquiry unless we collect your personal data.  Once you progress to the stage of us arranging to complete an initial home visit, we then collect, process and retain your personal data because we have a statutory legal obligation to do so under the fostering regulations. Before we can approve you as a foster carer, we must assess you to consider whether you are suitable to foster children and young people. This involves us collecting and recording a lot of personal information about you, your family and persons in your household. The law requires us to keep this information for several years, whether or not you end up being approved to foster.

If you are approved as a foster carer, we have a duty to supervise and support you to look after children, and to keep records of how we are doing that. We also have a legal responsibility to review your approval at least annually, and the information we have gathered and recorded is also used for that purpose.

What personal information do we collect?

As part of the fostering assessment, the personal information we collect and record includes your name, address and contact details (including email address and telephone number), date of birth, gender, nationality, ethnicity, sexuality, health, disability and religion or beliefs.

We will also collect information about your childhood, family and other relationships (including current and past marital status), education experience, employment history, and finances. Your social worker will explain the assessment process to you and show you the form we use to record these details. You will be asked to give written consent to us taking up criminal record, health, financial checks and personal and other (professional) references Without these we cannot lawfully progress your application. We are required to hold this information in your case record.

If you are approved as a foster carer, we will need details of your bank account, and will continue to collect personal information, including records about the children placed with you and how you care for them, training that you undertake, any changes in your health or circumstances, and any complaints or allegations about you. You will have regular supervision meetings and annual reviews, and all this information will form part of your case record.  We will also periodically update some of the checks we completed during your assessment and will hold this information on your file.

How do we collect your personal data?

Much of the personal information we hold will have been provided by you directly on your application form to foster, or in conversations with your assessing social worker, or the supervising social worker allocated to you after approval.

Other information will come from third parties during the assessment, such as criminal records checks, or from personal referees or employers, but only where you have given consent for us to approach them.  We also complete checks through publicly available search engines and social media as part of our assessment of your suitability to foster. 

For approved foster carers, additional information may come from children you are looking after, their parents or family, and from professionals working with the children. Information about you may also come to our attention from other sources. We will also repeat the checks initially completed during your assessment at various stages throughout your time as an approved foster carer as part of our legal duty to ensure you remain suitable to be approved as a foster carer.

How do we use your personal data?

We keep and use your information to enable us to run a fostering service in line with the requirements that are set out in law. This will include assessing your suitability to be a foster carer, presenting a report about this to our fostering panel, matching you with children who need to be fostered, supporting and supervising your activity as a foster carer, and reviewing your continued suitability to foster at least annually.

Who has access to your data?

Employees of our fostering service will have access to your information for the lawful purposes set out above. Additionally, we may share your information with others in certain situations:

  • to allow your information to be held securely on our database, which is commissioned from the Social Care Network.
  • to undertake checks and references as part of the fostering assessment, and only where you have explicitly consented to this.
  • with members of our fostering panel at the time of your approval and at subsequent reviews.
  • across BSN Social Care Group for the purpose of administration.
  • with local authority commissioning services that are considering whether you might be suitable to foster a specific child they are seeking to place.
  • with Ofsted when it is inspecting the fostering service, as required by law.
  • with the Independent Review Mechanism if you ask for a review of any decision by the fostering service about your suitability or continued suitability to foster.

We may make information available to regulatory authorities, governmental organisations, or others, if required to do so by any regulatory or legal authority, or in order to comply with the law, or in some circumstances if you ask us to do so.

How do we make sure your personal data is kept safe?

We have a range of policies and controls in place to try to ensure that your data is not lost, accidentally destroyed, misused or disclosed. We have a system to ensure that your information is accessed only by individuals authorised by us to do so in the performance of their duties.

For the majority of our approved foster carers, applicants and those enquiring about fostering, all personal data will be held electronically on a secure database. This is only accessible to authorised individuals, with password protection and other systems in place. These systems have been assessed and certified as appropriate by an independent organisation that specialises in this area of work.  Personal data that is held electronically is held on a database called ‘CHARMS’ provided by Social Care Network Solutions Ltd.  We have a written contract with them and they have a privacy notice that can be accessed at https://socialcarenetwork.com/home/PrivacyPolicy

 

Where a foster carer has been fostering for several years, some information may be held on a paper file.  This information is stored securely and confidentially by an archiving company. We don’t routinely have paper files at our offices.  Where we have paper based information about you (for example from attending a meeting where paper notes are shared) the Blue Sky Fostering employee will scan this information into your electronic file as soon as practicable.  The paper based copy will then be destroyed.

All our staff are trained in data protection duties and are required to comply with our data protection policies.

When we share your information with third parties, we are obliged to check that those third parties have systems in place to protect your information with appropriate security measures and that they will not disclose your information to others.   There is more information about when we might share your information with third parties in the section “Who has access to your data?” above.

How long do we keep your personal data?

The law is very clear that personal data should not be kept longer than is necessary, but in relation to fostering, the law also requires us to hold data for a set minimum period.

For approved foster carers, your case record must be kept for at least 10 years from the date on which you ceased to foster. Where a person has enquired about fostering but for whatever reason, including withdrawing their application, has not gone on to be approved, the case record must be held 3 years from the date when it was decided that the enquiry or application would not proceed.  However, if our responsibilities under safeguarding and fostering legislation or our insurance cover requires it, Blue Sky Fostering may need to hold this information for longer.

Do we keep data on your family, including your children?

In assessing you to be a foster carer, and in working with you when you are a foster carer, it is necessary for us to have personal information about others in your family and/or living in your household. Most of this information will have been provided by you as part of your assessment or in supervision after you are approved, or by them directly, or very occasionally by others. This personal information will be contained within your records, and we will not have a separate case record for your family or household members. We have developed a separate privacy notice for your household / family members and support network and will share that with them and/or you.

How can you see what personal information is held on your record?

You can ask to see what personal information we hold about you. This is sometimes called a Subject Access Request. We will provide this information to you within one month (unless things are very complicated), and there is no cost for this.  If repeated requests for the same information are made we may make a charge to cover the administrative costs of processing multiple requests.

If you want to see the information we hold about you, please contact the Data Protection Officer Alex Lyne using the email address for subject access requests; please use the contact form on this page to get in touch.

You do not have to give any reasons for why you want to see this information.

Your data protection rights

Under data protection law, you have rights to your information.  These vary according to the basis on which personal data is processed.  Blue Sky Fostering process personal data initially due to taking steps to enter into a contract and, once an initial home visit is planned, because we have a legal obligation to do so.  Your rights to your data are:

  • Your right of access - You have the right to ask us for copies of your personal information.
  • Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
  • Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.

If you have made an enquiry to foster with us but not yet progressed to an initial home visit you also have these additional rights:

  • Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
  • Your right to object to processing - You have the right to object to the processing of your personal information in certain circumstances.

As part of our responsibilities under safeguarding legislation, there may be times when we must refuse a request to erase information or object to processing.  In these circumstances, we will make you aware of the reasons for this as far as we are able to.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Comments or concerns

If you have any comments or concerns about how we use your information, we would like to hear from you. Please contact the Data Protection Officer via the contact form on this page. 

Introduction

This privacy notice is being provided to you because you are part of a Blue Sky Fostering foster carer or prospective foster carer’s network. You might be living in the same household as a person who has applied to foster, or be a close family member, or you may have been identified as someone whom the prospective or approved foster carer feels will be supportive to them in their fostering role. In most cases, you will know all about this and will have met with a social worker from our fostering service.

As we have information about you, the law requires us to give you this privacy notice. It sets out what sort of information we hold, why we need it, how we hold it, how we use it, with whom we share it with and what rights you have in relation to this information. This privacy notice is also available on our website www.blueskyfostering.co.uk

We are required to have a Data Protection Officer (DPO) who is responsible for making sure that our fostering service complies with its legal duties about collecting, keeping and sharing personal data.

Our DPO is Alex Lyne and she can be contacted using the form on this page.

Why do we collect your personal data?

When we assess or work with foster carers, the law requires that we keep information about them, and about others in their household or close network. If you have been involved in providing information to us, or if the foster carer has talked with us about you, this will likely be included in the foster carer or prospective foster carer’s case record. The information we hold about you is all in relation to fostering, and we do not hold a separate case file in your name.

What personal information do we collect?

It is impossible to always separate the personal information of the foster carer or someone applying to be a foster carer from that of their family or wider network. We will have information about your name and may have other contact details. We will likely have information about how fostering might impact on you, and/or how you might contribute to supporting the foster carer. In some cases, you will have agreed to undertake a criminal record check and the outcome of that will be held on the foster carer’s file. The information that we hold will all be relevant and proportionate to the role that you are likely to play in fostering.

How do we collect your personal data?

The personal information we hold will have been provided by you directly or by the foster carer you are associated with. Other information might come from third parties, such as the outcomes of criminal record checks.

How do we use your personal data?

We keep and use your information to enable us to run a fostering service in line with the requirements that are set out in law.

Who has access to your data?

Employees of our fostering service will have access to your information for the lawful purposes set out above. Additionally, your information may be shared with third parties in certain situations, such as with our secure database provider, with Ofsted when it inspects our fostering service as required by law, or with local authority commissioning services that are considering whether to place a child with the foster carer you are associated with. In all of these cases, your information will be a very small part of what is shared and the vast majority of the information will be about the foster carer. We may also make information available to regulatory authorities, governmental organisations, or other third parties in order to comply with the law.

How do we make sure your personal data is kept safe?

We have a range of policies and controls in place to try to ensure that your data is not lost, accidentally destroyed, misused or disclosed. We have a system to ensure that your information is accessed only by individuals authorised by us to do so in the performance of their duties.

How long do we keep your personal data?

We are required by law to hold data about foster carers, which will include your personal data, for a set minimum period of time.

For approved foster carers, the case record must be kept for at least 10 years from the date on which they ceased to foster. Where a person has enquired about fostering, but for whatever reason, including withdrawing their application, has not gone on to be approved, the case record will be held for 3 years from the date when it was decided that the enquiry or application would not proceed.  However, if our responsibilities under safeguarding and fostering legislation or our insurance cover requires it, Blue Sky Fostering may hold this information for longer.

How can you see what personal information is held on your record?

You can ask to see what personal information we hold about you. This is sometimes called a Subject Access Request. We will provide this information to you within one month (unless things are very complicated), and there is no cost for this. If you want to see the information we hold about you, please contact the DPO Alex Lyne at:

Broadwater House

Broadwater Road

Romsey

Hampshire

SO51 8GT

01794 590003

You can also get in touch using the form on this page.

You do not have to give any reasons for why you want to see this information.

Your data protection rights

Under data protection law, you have rights to your information.  These vary according to the basis on which personal data is processed.  Blue Sky Fostering process personal data initially due to legitimate interest and, once an initial home visit is planned, because we have a legal obligation to do so.  Your rights to your data are:

  • Your right of access - You have the right to ask us for copies of your personal information.
  • Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
  • Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Comments or concerns

If you have any comments or concerns about how we use your information, we would like to hear from you. Please contact the data controller whose details are provided earlier in this notice.

Introduction

This privacy notice is being provided to you because you are in placement with a Blue Sky Fostering foster carer. As we hold information about you, the law requires us to give you this privacy notice. The law, Article 9 of UK General Data Protection Regulations (GDPR) allows us to hold your personal information as it is ’required for the management of social care systems and services’.

A privacy notice sets out what sort of information we hold, why we need it, how we hold it, how we use it, with whom we share it with and what rights you have in relation to this information. This privacy notice is also available on our website http://www.blueskyfostering.co.uk

We are required to have a Data Protection Officer (DPO) who is responsible for making sure that our fostering service complies with its legal duties about collecting, keeping and sharing personal data.

Our DPO is Alex Lyne and she can be contacted via the contact form on this page.

Why do we collect your personal data?

When you live with our foster carer, they are asked to keep records about how you are getting on, what is going well and what is not going so well.  Your foster carer is helped to do that by one of our employees. This person may also write down things when they visit you and the foster carer. The law says we must keep information about you and share this information with your/your child’s social worker.

What personal information do we collect?

We hold personal information on you which your local authority Social Care Service has given us, both before you live with our foster carer and during your time with them. This can include basic personal information such as your name, date of birth, address and telephone number. Social Care will also give us information on the immediate circumstances which led to you and your child coming to live with foster carers, so our foster carer and employees can help understand and support you as much as possible. This may also include information about your health. The information given to us by Social Care is kept to a minimum of what we need to know and is to make sure the foster placement can meet the needs of you and your child.

We will also collect information from the foster carer you are living with, or from our employee who visits, of how your time with a foster carer is going and how you are caring for your child.

How do we collect your personal data?

Information is collected through the reports we ask foster carers to write and during our employee visits to you, your child and foster carer. Information is also given to us by Social Care and meetings which we might attend.

How do we use your personal data?

All information is treated confidentially and held safely on our secure database. We give regular updates to your / your child’s social worker about how your and your child’s time with the foster carer is going, and this means sharing some of this information over the telephone, through secure email or written reports.

Who has access to your data?

Employees of our fostering service will have access to your information for the lawful purposes set out above. Additionally, your information may be shared with third parties in certain situations, such as with our secure database provider, with Ofsted when it inspects our fostering service as required by law.  It will also be shared with your child’s social worker from the local authority.  We may also make information available to regulatory authorities, governmental organisations, or other third parties in order to comply with the law.

How do we make sure your personal data is kept safe?

We have a range of policies and controls in place to try to ensure that your data is not lost, accidentally destroyed, misused or disclosed. We have a system to ensure that your information is accessed only by individuals authorised by us to do so in the performance of their duties.

How long do we keep your personal data?

Your limited details will be part of your child’s record. These records will be kept for different amounts of time depending on whether your child was referred to us but not placed with foster carers (12 months) or if they were referred and then placed with our foster carers (75 years).

How can you see what personal information is held on your record?

You can ask to see what personal information we hold about you. This is sometimes called a Subject Access Request. We will provide this information to you within one month (unless things are very complicated), and there is no cost for this. If you would like to see the information we hold about you, please contact the DPO Alex Lyne at:

Broadwater House

Broadwater Road

Romsey

Hampshire

SO51 8GT

01794 590003

You can also use the contact form on this page.

You do not have to give any reasons for why you want to see this information.

Your data protection rights

Under data protection law, you have rights to your information.  These vary according to the basis on which personal data is processed. Your rights to your data are:

  • Your right of access - You have the right to ask us for copies of your personal information.
  • Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
  • Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Comments or concerns

If you have any comments or concerns about how we use your information, we would like to hear from you. Please contact the data controller whose details are provided earlier in this notice.

Get in Touch

Use the form to get in touch.

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